HRTMS Job Description Management
| Associate Director, I FUND J o b D e s c r i p t i o n |
Job Information: | Title: | Associate Director, I FUND | Classification Title: | Academic Professional | Job Location or Region: | Urbana-Champaign - 133 | Job Description Reason: | Vacancy | Appointment Type: | Permanent | Position Number: | UC3632 | Position Class Code: | NEBAA-ASSOC DIR ATHRC | Employee Group: | B - Academic Professionals | COA: | 1 - Urbana | Organization Code: | 336000 | Organization Name: | Intercollegiate Athletics | College/Administrative Unit: | NU-Div Intercollegiate Athletics | HR Information: | Full Time Equivalent (FTE): | 1 | Is this position Security Sensitive? | | Is this a Protection of Minors position? | | Purchasing Authority of $5,000 or more? | | Supervisory Authority of 20 or more? | | Organizational Relationship: | Chancellor Director of Intercollegiate Athletics Executive Senior Associate Director of Athletics / Chief Commercial Officer Senior Associate Director of Athletics, Commercial Operations Associate Director, I FUND | PRIMARY POSITION FUNCTION/SUMMARY | | | The Associate Director, I FUND will focus on providing a first-class philanthropic experience to fans of Illinois Athletics by leveraging digital and in-person engagement to effectively build relationships. This position will also support ticket sales and renewal efforts for assigned prospects as well as provide annual fund operations support to help DIA meet annual revenue generation goals. | | | | | | | | |
Duties and Responsibilities | Duties are listed in order of greatest importance. Other responsibilities may be assigned. | | | % TIME | • | Frontline Fundraising and Sales • Actively engage and build relationships with a portfolio of supporters, season ticket holders, and prospects • Manage a hand-selected portfolio of approximately 600 current and lapsed donors and season ticket holders • Lead sales process for assigned donors with regards to premium seating opportunities at Memorial Stadium and State Farm Center • Leverage technology, including email, video conferencing software, and social media platforms to build rapport, steward and solicit donors in a fan-centric, targeted, high-velocity manner • Execute monthly and quarterly touchpoint cadences (averaging 50+ outbound touchpoints per day) across portfolio to ensure consistent and relevant donor communication. • Meet and exceed clearly defined metrics for donor and revenue retention, acquisition, and reactivation • Effectively communicate philanthropic opportunities across the University of Illinois and Fighting Illini Athletics to drive conversations and solicitations • Work home games, performing various donor relations and fan development duties, as assigned • Provide excellent customer service to all Illinois Athletics donors, ticket buyers, and fans | 70% | • | Program Management • Assist with the day-to-day operations of the I FUND and other commercial operations • Provide leadership in one or more areas of essential donor relations programming (benefits fulfillment, donor parking, stewardship, recognition, processing) • Aid in outreach and follow up for events and activities on behalf of the I FUND • Work closely with members of the commercial operations team to implement initiatives that drive contributions and ticket sales • Provide CRM support, helping maintain functional areas of data management, accounts, contacts, leads and opportunities | 30% | | | | | |
QUALIFICATIONS: | To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. | Minimum Qualifications: | Education Required: Undergraduate degree, preferably in Sport Management or related field. Experience Required: Minimum of one year of marketing, fundraising, or ticket sales experience, preferably in college or professional sports. | Specialty Factors: | | Preferred Qualifications: | Education Preferred: Master’s degree in business administration, finance, sport administration Experience Preferred: Two or more years of experience in ticket sales or higher education advancement, preferably in college athletics. | | | | |
Knowledge, Skills and Abilities: | KSAs | Maintain knowledge of, and compliance with, specific NCAA, Big Ten Conference, and institution rules that relate to this position is required. | Championship Mindset and Expectations Understands and displays professionalism and integrity that builds and maintains trust between student-athletes and fellow DIA staff; Prioritizes and contributes to the life changing student-athlete experience; Adheres to University, DIA, Big Ten, and NCAA rules and regulations; Commitment to the Athletics Department and University’s mission and values; Flexible to various scheduling to include nights, weekend work and some holidays, team travel; and Maintain professional competency and skills required for professional practice. |
PHYSICAL DEMANDS/WORKING CONDITIONS | Providing this information helps ensure that the essential functions of the position are fully documented for the benefit of employees, applicants, and the university. | | | |
Working Environment | While performing the duties of this job, the associate is required to work within the selected working environments. | Working Condition | N/A | Rarely | Occasionally | Frequently | Constantly | | | | | | | | | | | |
Physical Demands/Working Conditions Comments: | | | Manager Approval | Manager Approver | Sojka, Patrick | Date Approved/Finalized | 7/15/2025 | | | | | |
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